Frequently Asked Questions

Scroll down below to see the most common general questions.

Common Questions

Most Popular Frequently Asked Questions

Here are the most common general questions asked about our agency. To book a demo call with us, click the button below.

Nelson Digital is a full-service PPC (pay-per-click) digital marketing agency that offers a wide range of services including the setup, management, and optimization of paid advertising campaigns. Our campaign management occurs for the following platforms: Google, Facebook, YouTube, Instagram, Snapchat, Bing, Amazon, Pinterest, TikTok, and Twitter.

You can reach out to Nelson Digital by visiting our website and using the contact form provided, or by emailing our customer support hotline at [email protected]. Our team will be happy to assist you with any inquiries or requests you may have.

Nelson Digital has experience working with clients across various industries; however, we specialize in e-commerce and info-products. In terms of e-commerce clients, we have worked with art, baby, books, clothing, electronics, pet supplies, home & garden, sporting & goods, toys & hobbies, health & beauty, and food & beverages. 

Info product clients include online credit courses, online fitness training courses, educational courses, and more. We have a versatile team that can adapt to the specific needs and requirements of different sub-industries.

The project duration can vary depending on the specific requirements and complexity of the project. We strive to provide a realistic timeline during the initial consultation phase, considering factors such as the scope of work, design iterations, and development milestones.

We do require a minimum 3-month retainer with our clients for PPC management services, after which the retainer is on a month-by-month basis.

Yes, Nelson Digital specializes in search engine optimization as well! We believe that SEO and Paid Advertising Optimization is a powerful winning combo.

However, a client must be working with us on the PPC side, in order to also obtain our SEO services. Contact us to learn more.

Of course! Conversion rate once people reach your website after the click is one of -- if not -- the most important aspects of your funnel.

We have 35+ best practice landing page templates that have proven to increase conversion rates by more than 30% on average, making sure that after you pay for the click, you have the best chance to get your return with a paying customer.

Correct! We'll work hand-in-hand with you to craft an undeniable Grand Slam Offer to your target niche. We believe that sales and marketing is so much more efficient when the offer is nailed down. It improves the CTR, CPC, and CVR metrics - making it much easier to convert cold traffic into returning customers.

Our offer crafting is inspired by Alex Hermozi, one of the gurus when it comes to offer creation.

If you're looking to reach out to us to book a demo call, please visit our Homepage or our Contact Us page at https://www.nelsondigital.io/contact-us.

For operational support, you can also contact us at [email protected]

Frequently Asked Questions

Scroll down below to see the most common payment questions. ​

Payment Questions

Most Popular Frequently Asked Questions

Here are the most common payment questions asked about our agency. To book a demo call with us, click the button below.

We use Stripe, the largest payment processor in the world, to handle bank transactions.

Stripe allows us to process debit cards, credit cards, Apple Pay, CashApp Pay, Google Pay, Link, Affirm, Klarna, Afterpay, Bank transfer, ACH Direct Debit, and PayPal.

No, we do not. All of this information is sent through Stripe, a globally-respected third payment processor.

To see more information about Stripe's privacy policy, please check out the Privacy Policy of our website here.

For managing ad accounts, we charge a monthly retainer fee + percentage of return of ad spend. We believe that this model provides great flexibility for our clients, and incentivizes both parties on the metrics that matter: how profitable the paid ads are.

Absolutely. Stripe employs advanced security measures, including encryption and fraud prevention tools, to ensure secure payment transactions.

Stripe encrypts sensitive data both in transit and at rest. Stripe's infrastructure for storing, decrypting, and transmitting primary account numbers (PANs), such as credit card numbers, runs in a separate hosting infrastructure, and doesn't share any credentials with the rest of our services.